Ran

I am Ran Thapa. I came from Bhutan to Australia in September 2010. I left Bhutan in my early childhood. I lived in refugee camp for 18 years in Eastern Nepal. It was a very difficult life. Now, I am living at Lutana in Tasmania with other family members. I had completed my school level education at refugee camp. I had completed Bachelor of Science (B.Sc) from North Bengal University, India. I have done Certificate III in Business from Tasmanian. Polytechnic. I worked as a volunteer in refugee camp school. I helped teacher. I was a high school teacher in Nepal. I taught mathematics and science in high school. I worked in both private and government schools. I also worked as a census collector- Special collector(CALD) in 2011 census in Australia. Now I am doing Work It Out course in Tasmanian Polytechnic Migrant Education.
 * Introduction**


 * Skills**
 * I have good communication skills
 * I have basic computer skills(excel, data entry, power piont and wordpad)
 * I can use a printer, photocopier, Laminator and binder
 * I am good at organizing the office documents
 * I can drive
 * Personal Qualities**
 * I am able to follow policy and procedures
 * I am reliable and hard working
 * I am trustworthy
 * I am punctual
 * I am able to take responsibility
 * I am able to take an initative

I am going to do work experience at Client Services in the Tasmanian Polytechnic. I will be doing Photocopying and printing documents and letters. I am going to answer phone calls and deal with the clients. I will book appointments for clients to see counsellors and disability support officers. I will be writing emails, memos, and faxes to clients and staff. I will be sending emails. I will be updating address labels to send letters to the staff. I will be binding some policy and procedure documents and laminating students ID cards. I am going to read the style manual of the Polytechnic, like how to write letters and emails. I will be reading some instruction manuals about how to handle photocopiers, laminators and printers. I am concerned about my English. As English is my second language I may face diffficulty in answering phone calls and writing letters or emails. I am concerned about occupational health and safety.
 * Description of Work experience placement**

On first day of my work experience, I have been to reception desk at Client Service in the Tasmanian Polytechnic, level-1 Campbell street Campus. There I met Chris. I introduced myslef to her. Then, she took me to see Noelen who is my supervisior. I have had an induction. She had shown me how documents are kept in database (QLS) and file. She instructed me to work with Lyn in mail room. I looked bundles of in-coming mail and how to sort in peagon hole. It is really interseting that sometimes we have to look on the Government directory where he/she is working to sort the mail. I have shown how to book the car and car parking in Campbell street Campus. I worked on spreadsheet for car parking. I had typed address labels for statements of attainments from QLS (Student enrolment system). I had sorted outgoing mail in envalopes and put address label on it. I kept record of outgoing mail on spreadsheet. There are outgoing mail of Polytechnic and Skills instritution. There are some certificates which has to be send by register mail. So, I put stikers for certificate envelopes to be mail. Then I worked out on student's ID cards. Noelen shown me how to check the student enrolment and how to take photos. I burnt out old certificates and files using shredder and database. I printed out 20 books and bound them which has to be sent to South Australia. I got opportunity to use different office equipments like electronic staple, Shredder, binder and laminator. Then, I remained busy on preparing spreadsheet calender for booking car and car park of year 2012. This task is in progress. I found all staff are friendly and helpful.
 * First Week- Work Experience**

In this week, most of the tasks were the same as the first week. I worked on incoming mail and outgoing mail every day. I did some books binding. I did enrolments for some students in QL-S (Student enrolment system) and checked current enrolments for the students. I read the style manual of handling student's certificate. I attained a staff meeting. I was there as a guest. I dealt with clients and cash handling. I worked on cash, cheque and money order register. I got the opportunity to learn how to use EFTPOS. I did car booking and car park booking. I replied to emails regarding car bookings and car parkings from some clients.
 * Second Week- Work experience**