Michelle+(wio)

Cashiers may perform the following tasks:
 * Duties and Tasks**
 * receive goods selected by the customer and operate cash registers
 * talk with other staff where there is doubt about a particular price
 * receive payment for goods from customers and provide change as shown by the electronic cash register
 * weigh, wrap or pack goods and remove price tags and special security tabs
 * help customers find products in the store
 * price items with a price gun and rotate stock by bringing the old stock forward on the shelves during quieter times
 * process payment for accounts such as telephone or electricity bills and issue receipts
 * work out totals for cash and other takings at the end of each working day
 * count and prepare money for deposit in a bank or building society
 * keep records of amounts received and paid, and regularly check the cash balance against this record
 * operate automatic ticket-issuing machines and other computerised equipment.


 * some information about my workplace**

My work place is at K&D warehouse located at Murray St Hobart. It sells merchandsing of timber, building materials, hard ware and home related products, specialising in timber, building supplies, hardware, bricks and pavers and home products.

I will be working as a cashier or do some general store duties as negotiated, I may also get some office experience if possible. I am required to wear neat casual clothing, black pants and white top (or similar) and sensible, comfortable closed in shoes as I will be on my feet all day. My working hours will be from 9:00am to 5:00pm every Tues and Weds from 13th April to 12th May. It will take 40 minutes for me to take a bus and about 15 minutes to walk up Murray St and I will be at work around 8:50 everyday.

Hopefully I can get excellent work experience from it!

 I will do my work experience at K&D warehouse. It says that I will work as a cashier or do some general store duties as negotiated, may also get some office experience if possible.
 * What will work experience be like?**

As a cashier, I guess I will have to receive goods selected by the customer and operate cash registers and receive payment for goods from customers and provide change as shown by the electronic cash register but I doubt if they will let me deal with cash at the first several days because it’s important to deal with that and you need to be very careful. Since I used to be a cashier in China, I don't think it would be a big problem for me.

With the 'general store duties', I think I will just be asked to stack the goods and put more on the shelves if necessary and of course, tell customs where the goods they want are. I think the biggest problem for me will be vocabulary for the products. I will bring a small book with me so I can write the new words down.

**Feeling about work experience so far**


 * I have been working in k&d for 2 weeks now. Everyting goes well.**
 * I worked at service centre doing refunds, puchases and exchanges for customers. I have already written the details about what I do at workplace, I will update that part soon.**
 * Co-workers there are very kindly and they explain everything to me when I don’t understand. I think I am getting confident now.**


 * 29/04/2010 more things about work experience**

I finally picked up phone calls at customer service centre. It wasn't that bad. The first phone call on Tue. was ok and I put the line through the right department easily but the second one was a lady calling to complain about the messy order in garden. She talked very fast and I couldn't understand and she didn't tell me which department she wanted. After asking her to repeat twice, I gave the phone to co-worker and I didn't dare to answer the phone for the rest of that day.

I had a go again on Wed. and everything was fine.

I think I will be at check out last week.


 * Cover letter computer task**

25 Vincent Street Kingaroy QLD 4610 15 April. 2010

The Director Munchkins Childcare Centre 65 Christina Street Kingaroy QLD 4610

Dear Sir:

Re: Childcare position

I wish to apply for the position of childcare assistant which was advertised in the " Inland Mail" on Saturday, 14th, March 2010.

I completed a certificate 3 in childrens services from the Sunny Coast TAFE in Nambour and have over 5 years' experience working as a childcare assistant at the Beanstalk Childcare Centre in Toowoomba.

In my previews position, I cared for infants, toddlers and preschoolers. Since the beginning of my career in childcare, I have gained many skills in the area of childhood education and development and feel that I would be a valuable asset to the munchkins childcare centre.

I have enclosed my resume and can be contacted at anytime for an interview on (07)84673257.

Yours Faithfully

Marie Tosanguan

From my work experience, I realized that my biggest weakness is to understand English. When I was in charge of answering the phone, I couldn’t understand people very easily. One of the customers called to complain the wrong price on the label in garden department. I still couldn’t understand her after asking her to repeat two times. I think that was because she was too angry to speak clearly and slowly. I think I need more practise in listening. The strength I think is that I am very punctual and have an eye for detail. I always get up very early and arrive at school 15 minutes in advance. When I was working as a trade assistant in China, I was never late for work and as the work I did mostly has something to do with money, I was very careful and corrected an error they made which saved a lot of money for my company.
 * My weaknesses and strengths**